BroadSoft announces integration with Oracle Communications

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BroadSoft, a Gold level member of Oracle PartnerNetwork (OPN), announced that Oracle made a demonstration of the open capabilities of its Oracle Communications Unified Communications Suite with BroadSoft’s UC-One service, an industry leading solution for hosted PBX, unified communications and collaboration, during BroadSoft Connections 2015 in Phoenix, Arizona.

The Cloud-ready Oracle Communications Unified Communications Suite, includes messaging, calendar, presence, instant messaging and contact management. The integration makes these capabilities available with BroadSoft’s voice, screen and file sharing solution. Fixed mobile users will be able to access a full suite of BroadSoft and Oracle capabilities through a single virtually perfect interface.

“Our service provider customers are asking for a communication-enabled collaboration suite that can help them grow in an increasingly competitive marketplace,” says Carl Dcosta, vice president, alliances and channels, Oracle. “The demonstration of the BroadSoft UC-One and Oracle Communications Unified Communications Suite provides a robust offering giving CSPs a fully functional communications and collaboration environment to help them reclaim communications.”

The solutions allow service providers to offer collaboration that includes real-time context aware capabilities, feature-rich virtual PBX, virtual key system and virtual contact center capabilities, as well as network quality analytics. Therefore, service providers can ensure carrier-grade quality as they transition customers from aging on-premises PBXs and Centrex systems to new cloud-based unified communication services.

“BroadSoft has a longstanding commitment to an open platform strategy, which simplifies the integration of our communication and collaboration services with other devices, systems and applications,” said Taher Behbehani, chief marketing officer, BroadSoft. “Through our work with Oracle, we will continue to power new competitive solutions for our service provider customers.”
The demonstrated integration is based on an existing technology relationship between the two firms. BroadSoft uses scalable Oracle Communications Session Border Controllers and other technologies, to support its BroadWorks and BroadCloud service offerings.

Oracle held a demonstration of its Oracle Communications Unified Communications Suite during BroadSoft Connections 2015, BroadSoft’s annual global users’ conference and one of the largest events of its kind in the industry.