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Oculus Rift headsets should work as normal again

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Mark Zuckerberg, chief executive officer and founder of Facebook Inc., demonstrates an Oculus Rift virtual reality (VR) headset and Oculus Touch controllers as the gives a demonstration during the Oculus Connect 3 event in San Jose, California, U.S., on Thursday, Oct. 6, 2016. Facebook Inc. is working on a new virtual reality product that is more advanced than its Samsung Gear VR, but doesn't require connection to a personal computer, like the Oculus Rift does. Photographer: David Paul Morris/Bloomberg via Getty Images

If you own an Oculus Rift headset, good news: It should work as normal again. The Facebook-owned division was caught off guard yesterday when a number of units suddenly stopped working. The problem — much to Oculus’ embarrassment — was an expired security certificate that checks whether the software you own has come directly from the Oculus Store. The company worked through the night on a fix and finally it’s ready as a patch from the Oculus website. It sounds simple enough to install; just download the file, select Repair and then relaunch the Oculus app. That’s the promise, anyway — let’s hope the problem is finally sorted now.

Nate Mitchell, co-founder of Oculus, confirmed that the problem was fixed by midnight pacific time. He also apologised on behalf of the company to affected Rift owners: “This was a mistake on our end,” he said in a tweet. “Folks impacted by today’s downtime will be provided with an Oculus store credit. More details to follow soon. Thanks again for everyone’s patience as we worked through this one.” In a customer email, Oculus confirmed that the store credit will be $15, or an equivalent sum if you live outside the US.